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 startinfo error

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Maleel
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PostSubject: startinfo error   Wed Aug 28, 2013 12:31 pm

I downloaded the game off the Utorrent download and put the game in my documents folder, but when i launch trgame xtrap does its thing for a second then i get startinfo error and some text thats in korean or japanese. Can anyone help?

Edit:After running the game as an admin the game will be in your processes which you can end the process and rerun as an admin.


Last edited by Maleel on Wed Aug 28, 2013 11:39 pm; edited 1 time in total
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darkfox90210
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PostSubject: Re: startinfo error   Wed Aug 28, 2013 10:30 pm

i can give you two things to try out and see if they work, first you have to right click the phoenix launcher and hit properties, once you do that go to compatibility and hit "run this program as an administrator and hit apply, than try to launch it again.

the other way to try is to right click the phoenix launcher hit properties and hit "security" click on account unknown and hit edit, and than hit deny all and apply, to both unknown.

if that doesn't work try to re download the launcher by itself. and see what happens
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Maleel
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PostSubject: Re: startinfo error   Wed Aug 28, 2013 11:38 pm

Neither of those worked unfortunately (atleast not without me doing something else) after trying your trick i decided to look in my processes and there it was phoenix tales runner taking up 25k memory. So i ended that process and ran as an admin and it worked Very Happy ill update my original post.
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 11:06 am

That's good news Maleel!
Have fun!

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:20 pm

can someone help i have the same problem that Maleel had and i did what she did and also what DarkFox90210 said to do and nothing work i also re-downloaded it and it still says start up info not found Sad

Edit: ok i got a new problem i got it to start up and everything but once i get into the game it stays at a black screen
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darkfox90210
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:35 pm

if its saying start up info not found, it meens you dont have it in with all the origional files of the main game folder. the main start up info is always in the main folder with all the game files. Smile
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:42 pm

Why Darkfox, you are one handy member! ^^
If the solutions Darkfox provided you didn't solve your problem, please say so, as then I will provide you with an alternative.

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Last edited by Light on Thu Aug 29, 2013 2:46 pm; edited 1 time in total
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:45 pm

but how when i go to where i downloaded everything i did not move nothing and idk what is wrong
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:47 pm

Could you provide us with some screenshots?

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 2:48 pm

ok of what what do you want me to screen shot?
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:03 pm

Of the problem you have, like when does it occur, a picture of your problem basically.

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:06 pm

its just a black screen it stays at that is all nothing big no error or anything
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:08 pm

i also launch the trgame one and the one that says phoenix tales runner i lunch both and one says start up info not found and the other one stays at a black screen
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:20 pm

Apologies for the late reply.
Never launch Phoenix TR from 'trgame.exe', that way of signing in is forbidden, that is if you want to see the login screen, you cannot access your account. As for the 'start.info' problem,

Steps:
1. Copy your Phoenix TR launcher, paste it into a different client of Talesrunner.
e.g. Prizma TalesRunner
2.Go to where your launcher is located,
3. Right click your launcher, Run it as administrator.
4. See if the problem proceeds. If it does, reply to this post.

In addition, do you have AppLocale installed?

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:23 pm

no i do not have applocale installed do i need it?
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:24 pm

Yes, you need it.
You can install it from here.
http://www.microsoft.com/en-gb/download/details.aspx?id=13209

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:29 pm

it is working now lml what is applocal for?
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:32 pm

It is for translation, and you need it for your start up info.
Good to hear!

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:52 pm

ok light i got it but it is not launching now also i cant launch it with out it now like i did before and it is just doing nothing please help
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 3:53 pm

also applocal wont even open after i downloaded it and installed it
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 4:05 pm

You don't need to open AppLocale, just go run your Phoenix TR Launcher as administrator, click the checkbox 'AppLocal', log in, then everything should be half Korean/English. If you have problems logging in, tell me what your problem(s) is/are.

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 4:06 pm

my problem is that when i do click that box and try to log in nothing happens
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 4:08 pm

When you say 'nothing happens' does x-trap come up or anything?
Plus, that check box is just there for you to click it, then Applocale will do it's job in game, not when you click the box.

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PostSubject: Re: startinfo error   Thu Aug 29, 2013 4:11 pm

x-trap does not open up or pop up like nothing happens as i stated it pretends like it is going to load but does not and when i unclick the applocale box xtrap pops up and it loads the game up and then stays at a black screen Sad
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PostSubject: Re: startinfo error   Thu Aug 29, 2013 4:13 pm

Go to your task manager, end the Phoenix TR process, then try again and it should work as nothing is corrupting it from running.

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