startinfo error

i did that and nothing still does not do anything

Okay, do not click the check box and see if it works.
Plus, it will only work properly when you run it as administrator if you haven't done so.

no i been doing that to also i am going to try to run it with out it ok

Okay, good luck, I'm 95% certain that it will work.

it loads but it does not play the game it stays at a black screen

i am going to see if restarting my computer will help in anyway

If it doesn't, say so, then I'll suggest another solution.

no it does not work it stays stuck at startup client now and that is without the box check....

Could you provide me with some screenshots?

want me to pm them to you?

On here, or PM them to me, doesn't really make a difference.

https://i.servimg.com/u/f75/18/49/85/34/captur11.png idk how to do it but this is link to it when i lunch it that is what happens it try's to load the game but it goes to a black screen and stays there then goes to my desktop and everything is like 4 times it size and i cant see it all

Be patient and wait for a while, or
do you have a anti-virus program?

i fix my anti virus and allowed access for the game it has nothing to do with that i hope

https://i.servimg.com/u/f75/18/49/85/34/captur12.png this is what happens sometimes when i try to log in it stays at that and nothing pops up

Something should pop up, what happens right after that?

nothing happens it crashes all the time and i waited before and it was like 10 mins then i close it

ok what was you saying that time for me to put it into primzaTR? can you send me a link to get the download for it so i can do that and try it...

Here is the link;
https://mega.co.nz/#!OVQzVbwB!VOqW9Ra1ot96A7dyVYj5eHdR7UxtG5rmVPvfknbJyno
When Prizma finishes installing, head over to where your Phoenix TR launcher is.
Copy it and paste it into your Prizma folder.
Launch the Phoenix TR launcher from the Prizma folder and everything should work smoothly, and most of all, have fun!

I gave up on it light for today i will try again tomorrow and if it does not work then i am just gonna give up completely...

Don't give up, I'm here to support you until your last breath!

I am for now that is to much to do at this time of night and i am tired imma try one more time tomorrow and if not i will have to wait to try jt on my other computer when i get it

Aha, okay. Just inform me when your ready to give it another go! :'D

I only just was able to read the forums and are you sure you're running in Admin mode forest? When I run without admin mode i get that same problem on the phoenix launcher.

@Maleel:
I'm sure he isn't listening to the solutions I provide him with properly.
@lForestl:
If you run your launcher as administrator everything should work fine, including AppLocale.
Good luck again!